Frequently Asked Questions

Have a question? We've got you covered. If you don't find your answer here, feel free to reach out to us directly — we're a small family business and we love hearing from you.

Orders & Shipping

Where do you ship to?

We ship worldwide! We have shipping options available for the US and internationally. Shipping times and rates vary by destination.

How long does shipping take?

US orders typically arrive within 5–8 business days. International orders generally take 10–20 business days depending on your location and local customs processing.

How do I track my order?

Once your order ships, you'll receive a confirmation email with your tracking number. You can use this to track your package directly with the carrier.

Can I change or cancel my order?

We process orders quickly! Please contact us as soon as possible if you need to make changes. Once an order has shipped, we're unable to make modifications.

Returns & Exchanges

What is your return policy?

We want you to love what you receive. If you're not satisfied, please contact us within 14 days of receiving your order and we'll do our best to make it right.

How do I start a return or exchange?

Simply reach out to us via our contact page with your order number and reason for return. We'll guide you through the process step by step.

Are sale items returnable?

Sale items are final sale and cannot be returned or exchanged unless they arrive damaged or defective.

Products & Sizing

Are your products handmade?

Yes! Our clothing and jewelry are handcrafted by skilled artisans in India Nepal and Southeast Asia. Each piece carries the warmth of traditional craftsmanship — which means slight variations in color or embroidery are a natural part of the handmade process, not a defect.

How do I choose the right size?

Each product listing includes sizing information. Our clothing tends to have a relaxed, flowing fit. When in doubt, size up for a more comfortable drape, or contact us and we'll help you choose.

Are the colors accurate in photos?

We do our best to photograph products in natural light to represent colors accurately. However, slight variations may occur due to screen settings and the handmade nature of our textiles.

Crystals & Healing Tools

Are your crystals ethically sourced?

Yes. We take sourcing seriously and work with trusted suppliers who share our values around ethical and responsible crystal sourcing.

Do you offer guidance on how to use crystals?

Absolutely! Check out our blog for guides on crystal care, cleansing, and intention-setting. You can also reach out to us directly for personalized recommendations.

Spiritual Services

What services do you offer?

We offer Reiki healing sessions, sound healing, and clairvoyance tarot readings. These can be booked directly through our website or by contacting us.

Are sessions available remotely?

Yes! All of our services are available both in-person and remotely via video call, so you can experience healing from anywhere in the world.

Still Have Questions?

We'd love to hear from you. Reach out via our Contact page and our family will get back to you as soon as possible.

— Guru's